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Unlocking The Power of Diversity in Leadership

by: Caitlin Ault

Diversity is more than just a buzzword; it’s a celebration of the uniqueness of individuals. In the modern workplace, effective leaders recognize that diversity is not just a box to be checked for moral imperative; it’s a strategic advantage. It's about recognizing and valuing differences across various dimensions, including but not limited to race, culture, gender, sexual orientation, disability, age, religion, socioeconomic status, education, and any other characteristic that contributes to this world’s diverse tapestry of individuals.

True diversity encompasses a rich tapestry of thoughts, ideas, and approaches. Different backgrounds mean varied perspectives; it’s as simple as that. One of the essential aspects of diversity is its power to challenge the status quo. Leaders who encourage a diverse range of voices prevent groupthink and stimulate healthy debates. When teams are able to bring together a variety of perspectives, they foster a culture of creativity and innovation.

“When you create a diverse, inclusive culture, employees contribute their best thinking, become great managers to others, and open the doors to innovations.”

- Soon Mee Kim (Chief DEI Officer, Omnicom)

Embracing diversity is about unlocking the full spectrum of human potential. The key lies in adopting differences as an asset. Every person on your team is a product of their life journey. Thriving leaders understand that adopting a one-size-fits-all communication approach is ineffective. Instead, they tailor their communication style to connect with each team member on an individual level. There are 4 main communication styles:

  1. Assertive

  2. Aggressive

  3. Passive

  4. Passive-aggressive

For Example: I once coached a team that had a project deadline approaching. Sarah, an assertive communicator, confidently shared her ideas on how to meet the deadline with a well-structured plan. James, however, tended to be more passive in his communication style, expressing his concerns indirectly. As an advisor to the leadership team, we recognized these differences and encouraged Sarah to allow space for input from others, while also creating a comfortable environment for James to openly share his thoughts. This ensured that the entire team felt valued and heard.

Adapting your leadership communication styles is not about compromising your own authenticity but about creating an environment where everyone on your team feels heard and understood. This approach not only strengthens the leader-team relationship but also fosters openness and trust. When individuals feel valued and heard, they are empowered to contribute their best work. A people-first mindset is fundamental!

While diversity programs have made great strides in the past at promoting tolerance and acceptance, it's time to advance our understanding. Diversity is not just about being good to our neighbors or accepting co-workers; it's a dynamic force that propels our organizations forward. February is Black History Month, offering a timely reminder to celebrate the achievements, resilience, and cultural richness of the Black community. As we commemorate, let's commit to fostering inclusive environments where every individual can thrive today. Take action in your workplace—initiate discussions, advocate for diverse hiring practices, and encourage ongoing education on the importance of diversity. By unlocking the potential within our diverse teams, we pave the way for innovation, growth, and lasting success.



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